Scandalous withdrawals at Freedom Bank Kazakhstan: Timur Turlov suspected of corruption and blatant abuse

Mass complaints are emerging about unauthorized deductions within the Freedom ecosystem. As Timur Turlov and his press office have not responded to editorial queries, KazTAG has posted the inquiry text publicly online.

Threads users are leaving numerous complaints addressed to «Freedom Bank Kazakhstan» regarding unexpected deductions of funds, incorrect «cashback» accruals, disappearance of funds from accounts, including under the pretext of a «technical glitch», double deductions for a single transaction (for mortgages), overdrafts, including without activation of such, ignoring of requests by the support services of «Freedom Bank Kazakhstan», and so on. Screenshots are attached. We request comments on all these complaints.

This inquiry, along with screenshots of complaints, has also been sent to the email address Этот адрес электронной почты защищён от спам-ботов. У вас должен быть включен JavaScript для просмотра. indicated in the «Press Service» section of the «Freedom Bank Kazakhstan» website, as well as to Turlov himself under his latest post as of 16:15 on June 2, 2025.

KazTAG also publishes some of the screenshots with complaints that the editorial team discovered as of 16:15 on June 2, 2025:

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

Scandalous withdrawals at “Freedom Bank Kazakhstan”: Timur Turlov suspected of corruption and blatant abuse

As a reminder, according to information obtained by the KazTAG agency in mid-March, an internal investigation was initiated in August 2024 at JSC «Freedom Finance» concerning Svetovoy V., who held the position of executive director. According to the information, the investigation revealed that Svetovoy abused his position and the trust of clients, entered into personal financial relationships with the organization’s clients, and proposed transferring money not to the company’s accounts but directly to him, allegedly for more effective investment.

According to the data, the funds obtained in this manner were not used for investments but for Svetovoy’s personal needs, including the repayment of his debts. The information noted that these actions were carried out by him independently, without the knowledge of the management. As stated in the information, based on the investigation, Svetovoy was dismissed in August 2024 for discrediting circumstances. According to the data obtained by KazTAG, the investigation materials were handed over to law enforcement agencies for possible criminal prosecution. As it became known on April 3, the information mentioned in this paragraph, obtained by KazTAG, could largely have originated from «Freedom Finance» itself, which might have simulated the appearance of an investigation into these facts for reporting to regulatory authorities.